Tallium

Process a refund or exchange

Give money back or swap an item, with stock and VAT handled.

Refunds and exchanges put stock back and adjust your accounts and VAT correctly — no manual bookkeeping needed.

What you'll do

Find where to give a refund.

  1. 1Open the POS. Refunds and exchanges are done from the till — find the original sale and return the items.
    On a computer
    The POS, where refunds are handled. — desktop view
    On your phone
    The POS, where refunds are handled. — phone view
    The POS, where refunds are handled.

Tip

If a manager's approval is required for refunds, set that under the cashier role's permissions.

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